Need Help?


Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Re-Configuring your ASUS router

Step 1:

Open your internet browser (e.g. Chrome, Safari or Internet Explorer) and go to The default login credentials are:

Username and Password both: admin

Note: These details may be different if you've changed them in the past.

Log in

Step 2:

To the left hand side, under Advanced settings, click on WAN. You should now see a whole list of settings. Scroll down to the bottom and find PPP settings.

Side bar

Step 3:

Under PPP settings, enter the username and password we have sent you in the text or email. Click 'Save' at the bottom of the page.


Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!