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Hubs & other devices

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

Connecting your laptops and computers to your Origin Hub

Connecting to a Windows PC

  1. Click on the Network icon in the bottom-right corner of the taskbar. (If you don't see the button, click the up arrow button on the left.)

Note: Alternatively, you can open Action Center (Windows key + A), and then click the Network button in the Quick actions section to access the network flyout.

  1. Select the wireless network you want to connect.

  2. (Optional) Check the Connect automatically option.

  3. Click the Connect button.

Quick tip: If you don't see any network listed, check that WiFi is turned on and Flight Mode is turned off.

  1. Confirm the network Wifi password.

  2. Click the Next button.

Once you complete the steps, the device will connect to the network using the wireless connection.

Connecting to a MAC

  1. On your Mac, click the Wi-Fi icon in the menu bar.

  2. Then choose the network you want to join.

Hint: If you can’t see the network you want to join, click Other Networks to display nearby networks

  1. Confirm your network Wifi password.

Can’t find what you’re looking for?

While we’ve tried to cover the most important stuff, if you’d like to suggest a topic we’ll be happy to add it to the help and support page. In the meantime, our live chat team are always ready to help!