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Help & support

Get the most out of your service or easily diagnose your problems with our easy to follow guides.

I Want to Talk to Origin

How to change your package and leave Origin

OriginTV

Useful tips to help you setup and use your OriginTV Service

Broadband

Useful bits and pieces for making sure you get the best from your broadband connection.

Phone and Calls

Want to get the most out of your phone service? Look no further than our phone section.

My Account

Everything you need to know about how to best use our online platform, all in one place.

Hubs & other devices

Got some questions about the hubs we provide? Take a look at this section.

Billing

If you need some help understanding your bills and payments, come and have a gander.

Frequently asked questions

Frequently Asked Questions: Annual Price Change

Our Pricing Guide

Getting Started with my Origin Hub

Outstanding Balance

Wi-Fi demand in your home.

Logging in to My Account

Setting Up Your WiFi Network

Need help?

Find out how to contact our customer support and get the help that you need.

Compare with BT

		BT
Plan	Fast Broadband	Unlimited Broadband
Total Cost over 24 months	£480	£717.75
Fixed price guarantee for
Savings with Origin over 24 months
Total savings over 24 months		£237.75

Compare with SKY

		Sky
Plan	Fast Broadband	Sky Broadband Unlimited
Total Cost over 24 months	£480	£619.95
Fixed price guarantee for
Savings with Origin over 24 months
Total savings over 24 months		£139.95

Compare with VIRGIN

		Virgin
Plan	Fast Broadband	Vivid 50 BB and Phone
Total Cost over 24 months	£480	£848
Fixed price guarantee for
Savings with Origin over 24 months
Total savings over 24 months		£368

		BT	Sky	Virgin
Plan	Fast Broadband	Unlimited Broadband	Sky Broadband Unlimited	Vivid 50 BB and Phone
Total Cost over 24 months	£480	£717.75	£619.95	£848
Fixed price guarantee for
Savings with Origin over 24 months
Total savings over 24 months		£237.75	£139.95	£368