We take any complaint we receive extremely seriously and will always do our best to fix anything you're unhappy with as quickly and effectively as we can. We view your complaint as an opportunity to put the situation right and help Origin to improve so we can offer all of our customers a better quality of service.
Our trained advisors are authorised to deal with customer complaints, and should be your first point of contact. They will follow the below process to resolve your issue as quickly as possible.
